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5 surefire advices to increase Christmas conversion

Christmas time is shopping time and a lot of customers want to avoid the annual stress in the malls and stores by purchasing presents online. According to the E-Commerce Center Cologne, 90 percent of...

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Online grocery – a market with a huge potential. Part I

A new ecommerce trend is attracting Europe’s wide attention of customers, retailers and investors: Purchasing food with one click, picking it up in the store next corner or getting it delivered home –...

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Online grocery – a market with a huge potential. Part II

In part I, it was mentioned that efood merchants have to face 2 big challenges: gaining customers and their loyalty. Here are some proposals to manage both successfully. Customer acquisition: In order...

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Online grocery – a market with a huge potential. Part III

With regard to the company’s earning power, the choice of the business model is crucial. Center of distribution with delivery When reaching a four-digit number of orders per week, a center of...

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Online and Offline become „No-Line“ – Retail Strategies in the focus of...

The German annual conference for online trading called “Jahreskongress Online Handel” is considered the kick-off event for the digital retail industry. The event took place on the 22nd and 23rd of...

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5 Learnings from one year of Customer Excellence Consulting.

For one year, our Customer Excellence team advices FACT-Finder customers across Europe – with the aim of achieving a maximum conversion and highest customer satisfaction. Our experiences reveal:...

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EuroShop 2014: Retailers are willing to invest.

109,000 visitors from 110 countries at the world’s leading retail trade fair. “The EuroShop is and remains the most important meeting place for the world of retail.” – This is the summary of Hans...

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Looking back at Internet World Exhibition 2014: More and more B2B merchants...

Germany’s largest e-commerce exhibition gave both B2C and B2B merchants new impulses. FACT-Finder was as an exhibitor on site. According to a recent report from Ecommerce Europe, Germany registered a...

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Internet Retailing Expo: The Omnichannel Shopping Experience in Focus

Whether checking online prices on a smartphone whilst being in a brick and mortar, searching for products via tablet during a TV ad break or any another scenario – customers take for granted that...

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10 top speakers you should meet at Global E-commerce Summit Barcelona 2014

Global E-Commerce Summit is the leading conference on e-commerce and omni-channel retailing and will take place from 16th to 18th of June 2014 in the Hotel Arts, Barcelona. This year’s traide fair...

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